The whole member,
on one screen.
Conversations, attendance, passes, payments, and coach notes brought into one member view. Open a chat and the whole story sits beside it, so whoever picks it up isn't starting from zero.
The reply before the reply
Every message arrives with the whole story beside it.
A member asks a simple question, but the right answer depends on everything around it: how often they train, what they've paid for, what a coach already knows. Nutripy puts that context next to the chat and drafts a reply that fits the person, not just the message.
Sophie M.
Whoever picks up the chat already sees who she is, on the right, before they type a word.
Sophie M.
Amsterdam
Recent attendance
Last visit 9 days ago
Coach note
Traveling for work through Feb — Coach Jess
Notes finally in reach
One coach's knowledge becomes the whole team's.
The injury someone mentioned, the life event, the quiet 'thinking of quitting' — all of it usually lives in one coach's head. Kept on the member card, that context is there for whoever answers next, without anyone having to be caught up first.
Staff notes
Recovering from a shoulder tweak — keep overhead work light for now.
Coach Jess
New baby at home. Schedule is tight; prefers early mornings.
Coach Marco
Mentioned the commute feels long lately — worth checking in.
Front desk
Anyone on the team opens the card and sees what the last person saw.
One story across channels
One story across WhatsApp, website, and email.
Someone who asked a question on your website last month and messages on WhatsApp today is one person, not three loose conversations. Nutripy joins them into a single thread, so replies pick up where the member actually left off.
One member view
Every source lands on the same card, in order, as one continuous story.
Isn't this just my CRM profile?
Your CRM stores the fields. Member view tells the story.
A CRM profile shows the stored record: name, membership, dates. Member view joins that structured record with the conversations and notes that actually explain the member. It reads from your connected tools, so nothing is migrated and nothing is duplicated.
The CRM record
Stored fields: membership type, join date, contact details, pass balances. Accurate, but on its own it doesn't tell you why someone went quiet.
The member view
The same record, joined with conversations and coach notes, so the reply fits the person. Read live from your connected tools, nothing migrated.
See the whole member, not the last message.
On a short call we'll open a real member view together, so you can see how conversations, attendance, and notes line up beside a single chat.