Product / AI Receptionist

The AI receptionist for gyms.
Every lead answered. Every trial booked.

Nutripy answers on WhatsApp and your website using your content, your tone, and your booking rules, so leads get the right answer and sessions get scheduled before the conversation goes cold.

Free. No card required. No call required.

How a lead is lost

While you were coaching, this happened.

7:41 pm

Your studio

Hi! Do you still have trial classes? What do they cost?

Same text, sent to two more studios

The 7:30 class is mid-session. The phone is in the office.

7:46 pm

Studio down the road

Hi! Yes — first class is free. Does tomorrow 7am work?

5 minutes. That's all it took for someone to answer first.

8:02 pm

Studio down the road

Booked! See you at 7am — bring water 💪

Their coaching isn't better than yours. Their reply was faster.

9:40 pm

Your studio

Hi! Yes, we have trials 🙂 When would you like to come in?

Delivered

The reply was fine. It was two hours late.

Hi! How much is a monthly membership? I couldn't find prices on the site

7:44 pm

Most of the inbox doesn't need a coach. All of it needs an answer.

How the AI receptionist helps

Connect it. Set the rules. Stop being the front desk.

WhatsAppReplies where members write

Website chatCaptures and answers visitors

EmailLead and member outreach

Management systemSchedule, passes, bookingsOptional

It connects to what you already have

Your WhatsApp, email and website chat, the knowledge from your website — and your management system, if you want it to go deeper.

Answer general questions

Help book trials

Handle all member & lead inquiries

You set the automation level

Only answer general questions, help book trials, or handle member and lead inquiries end to end. You decide what it may do.

Do you have any classes after 7 pm?

Yes — Tuesdays and Thursdays at 19:30. Want me to book you in?

Learned from this chat

Evening classes are the most asked-about

It answers while you coach

Your assistant replies in seconds, day and night — and keeps learning from every conversation it handles.

See how it handles your studio's questions.

Why it works

Four mechanics that decide whether a lead joins.

01 · Response time

Interest lives for minutes, not hours.

A fresh lead is in a decision moment. Reply after 30 minutes instead of 5, and the odds of winning them drop 21×.

A lead who just messaged you is in a decision moment — and it decays fast. Reply after 30 minutes instead of 5, and the odds of winning them drop 21×.

Odds of qualifying the lead

21× lower

What to do about it

Answer while they're still browsing — a reply next morning reaches someone who already booked elsewhere.

Answer inside the same session of interest — while they're still sitting with your website open. A reply next morning reaches someone who has already booked elsewhere.

Oldroyd (MIT) / InsideSales, 15,000+ leads

02 · The silent exit

An unanswered question doesn't complain. It leaves.

A visitor who can't find the price or schedule doesn't email — they close the tab, and you never learn they existed.

A visitor who can't find the price, the schedule, or "is this OK for beginners" rarely writes an email. They close the tab — and you never learn they existed. 53% of online buyers abandon when a quick answer is missing; visitors who start a chat convert 82% more often.

53%

abandon when a quick answer is missing

+82%

conversion after starting a conversation

What to do about it

If your website can't answer your ten most common questions in 30 seconds, put a chat on it that answers 24/7.

Pull the last ten questions from your WhatsApp. If your website can't answer each one within 30 seconds, put a chat on it that answers 24/7 — and every conversation will also show you what your site isn't answering.

Forrester Customer Lifecycle Survey · Intercom, 20M conversations

03 · Mirrored schedules

Leads are free exactly when you're not.

People research gyms in the evening and on weekends — exactly when you're coaching or closed. The two schedules are mirror images.

People research gyms after their own workday — evenings and weekends. That is precisely when you're coaching or closed. It isn't a discipline problem: the two schedules are mirror images, and trying harder doesn't fix structure.

Front desk covered

When leads reach out

6 am12 pm6 pm11 pm

What to do about it

You can't staff your way out of it — automation is the only way to be in two places at once.

You can't staff your way out of it — an evening receptionist rarely pays for itself at studio margins. Automation is the only way to be in two places at once.

04 · Show-up rate

Booked doesn't mean showed up.

Reminders cut no-shows by about a third, and two touchpoints beat one. A booking without confirmations is a coin flip.

Reminder messages cut no-shows by roughly a third, and two touchpoints work better than one. A trial booking without confirmations is close to a coin flip.

21%

No reminder

15%

With reminders

−34%no-show rate

What to do about it

Remind 24 hours before and again that morning — and say what to bring.

Remind 24 hours before and again that morning — and say what to bring. It cuts no-shows and quietly answers a beginner's biggest fear: arriving unprepared.

Meta-analyses of SMS appointment reminders: 29–39% fewer no-shows

Frequently asked questions

Honest answers to the questions studio owners actually ask.

You can — during the day, between sessions. The problem is timing: most questions arrive in the evening, on weekends or while you're coaching, and a lead's interest decays in minutes. The assistant covers exactly the hours you can't.

Yes — it doesn't pretend to be human. What people actually dislike isn't AI, it's being trapped in scripted loops with no way out. This assistant answers instantly, admits when it doesn't know, and brings your team in whenever a person is needed.

It says so, takes contact details and hands the conversation to you instead of guessing. Its answers are grounded in your own content and rules, not in whatever sounds plausible.

Almost nothing. We build the assistant from your website and the documents you already have — a schedule, a price list — and you review its answers and tone before it goes live. Only WhatsApp needs one extra step: a phone number and a Meta business account, and we walk you through that signup.

Yes. You set the automation level — only answer general questions, help book trials, or handle member and lead inquiries end to end — and you can change it at any time.

No. Nutripy plugs in on top of the tools you already use. Connecting your management system is optional — it simply lets the assistant answer deeper questions and book directly.

Reply faster and turn more questions into bookings.

Start with your website and documents, adjust the tone, and connect CRM actions when you want Nutripy to help schedule the next step.

Schedule a Call

Can I move my trial to Thursday?

Is boxing beginner-friendly for complete beginners?

Can you send me options for small group PT?

The AI receptionist for gyms.Every lead answered. Every trial booked.

While you were coaching, this happened.

Connect it. Set the rules. Stop being the front desk.

It connects to what you already have

You set the automation level

It answers while you coach

See how it handles your studio's questions.

Four mechanics that decide whether a lead joins.

Interest lives for minutes, not hours.

An unanswered question doesn't complain. It leaves.

Leads are free exactly when you're not.

Booked doesn't mean showed up.

Frequently asked questions

Reply faster and turn more questions into bookings.

The AI receptionist for gyms.
Every lead answered. Every trial booked.