What actually happens with my leads?
68 people asked about your gym in the last 90 days. 26 joined. The other 42 left at three places, and each one has a fix.
- 17 booked a trial and never came. Ask for a quick yes on WhatsApp two days before and again the day before. At other gyms that cuts no-shows by half or more.
- People who get both a tour and an intake join twice as often. However, most of your visitors get only one of the two. Make both the standard for every first visit.
- 12 came once or twice, then went quiet. Nobody asked them why. One message the day after a first visit gets you the reason, and often gets them back.